Shandong Baimai Construction Machinery Co., Ltd. is committed to providing comprehensive support to ensure the seamless operation of our tower cranes. To assist our customers, we offer free online video training sessions, allowing you to gain valuable insights into the installation, operation, and maintenance of our equipment from the comfort of your location. For more hands-on assistance, we can dispatch experienced engineers to your site for on-site guidance and installation support. Our technicians will oversee the setup of the machinery and provide detailed training to your team, ensuring optimal performance and safety. Please note that the airfare, local transportation, and accommodation costs for our technical staff will be the responsibility of the customer.

In addition to personalized training, we provide a complete set of documentation to guide you through every step of the process. This includes a pre-installation checklist, uninstallation guide, installation guide, user manual, and maintenance manual, all designed to help you maximize the efficiency and lifespan of your equipment. Our goal is to empower our customers with the knowledge and resources needed to operate our tower cranes confidently and effectively. Whether through remote training or on-site support, Shandong Baimai Construction Machinery Co., Ltd. is dedicated to delivering exceptional service and ensuring your complete satisfaction.